Should your Vudu Riflescope ever experience any issues, we will repair or replace it, as determined by EOTECH, with a comparable product in equal or better condition, free of charge, PERIOD. Useful. The best way to contact Vudu is on the phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. You do not have any offers at this time. I was put on hold for 10 minutes and then I was disconnected. I was having some issues with the product I purchased. If your country is not listed, please use the toll number at the bottom of this section. Go to 'My Vudu' and select 'Account.' VUDU is a scam. Initial Vudu complaints should be directed to their team directly. Had to scan receipt and Vudu would email a digital code. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. Sometimes when you dig through the various help topics and volumes on support.vudu.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. Initial Vudu complaints should be directed to their team directly. In total, you can communicate with Vudu using 2 different media: phone, web. I contacted Vudu customer service, but after about an hour on the phone, I received only worthless answers. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Read more. Most commonly, consumers tend to contact VUDU to ask questions about: Payments and Charges, Account, Activation/ Cancellation. Their manager has a horrible attitude problem. support@vudu.com. I bought a bundle pack but I was having some problems with it. This is the Vudu help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. Your email. Here are the details: VUDU Inc. 600 W California Ave Sunnyvale, CA 94086 Telephone Number: +1 (888) 554-8838 Email Address: [email protected] Guess i won't be buying from vudu anymore. Contact VUDU customer service. Reply. Does this department actually exist? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vudu Customer Service. VUDU Customer Service Contact Info. Their customer service sucks as well. I also contacted Sony customer support. Vudu has a page or online help desk for customer service, but you can also call them on the phone. Here, Vudu customers may post information, questions, ideas, etc. 9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays. They offer 10 tree movie to connect to ROKU, then get your information and want credit card number number. Watch online or on your favorite connected device with the Vudu app. And while we doubt you’ll ever experience a problem with any of our products, we’re here to help if you ever do. You don’t have to be the original owner and you will not need to provide proof of purchase. You've already flagged this Brenna Tanner 1 review. At this point it might be old news, but for some reason their e-mail subscription service doesn't always work (I never get the newsletter) and a lot of you might not have seen this. Call Us. Related: VUDU - Ripped off. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Service Track Order FAQ Shipping & Return Policies Contact Us. Share. I always have issues with movies, they never download in full. Find customer service contact information for IBM. Looks like it doesn't... By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. The best way to contact Vudu is on the phone. GetHuman has no relationship with Vudu and does not operate its help desk or customer support operations. I purchased a physical movie that had a code that I tried to redeem. Rent or buy the latest releases in up to 4K + HDR before they’re available on DVD, and watch TV shows by episode or season. - I have repeatedly checked my email settings to make sure the adjustable spam filters are not keeping your emails from me. Really. Called again and the same thing happened. You can find contact details for Vudu above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I was told that there will be no refunds. Email subject. Several movies purchased, including today's movie called Lawless, will not stream and will freeze and skip. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Vudu. UltraViolet is shutting down this summer — and Vudu, Walmart’s video-streaming service, is notifying customers who have used the movie-locker system to not cancel or unlink their UltraV… NordVPN unblocks Vudu abroad and even works with Netflix and Amazon Prime Video. Horrible staff and horrible attitude! I don't think that my issues are big, but they can't be resolved without vudu customer service participation. 5. Telephone numbers. Their customer service sucks as well. VUDU customer service can be reached through various means. I don't know how and when, but one day it has to happen. I was put on hold for 30 minutes, and finally I was contacted with their manager. They apparently sell your email to every hog, dog and frog in the world. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). VUDU ranks 38th among Movie sites. Enter your username or email and password. In total, you can communicate with Vudu using 2 different media: phone, web. Vudu is trying to sell doctor who the peter capaldi years bundle for 79.99 when Amazon has it for 19.99. No free movies. You can find contact details for Vudu above. Data from the last 90 days. Vudu is trying to sell doctor who the peter capaldi years bundle for 79.99 when Amazon has it for 19.99. I contacted Vudu customer service, but after about an hour on the phone, I received only worthless answers. I never get a response. Check back later for more offers! Use this comments board to leave complaints and reviews about Vudu. AND I WAS TOLD APPARENTLY THAT THE COMPANY DOESN'T HAVE MANAGERS?! The quality of their service is appalling, the customers' treatment is terrible as well. I did everything I could, but it was still not working. Monday-Friday, 9:00 a.m.-6:00 p.m. local time for each country; closed on local holidays. Same thing each time. Europe, Middle East, Africa (EMEA) region Office hours. Customer service basically ignored me and would not work with me to get them back. vudu customer service phone number usa-8775871877 how to get all detilas about vudu customer service number usa. VUDU customer service asked me to send them both codes even though only one was through their company. Sharing is what powers GetHuman's free customer service contact information and tools. VUDU has a consumer rating of 1.94 stars from 360 reviews indicating that most customers are generally dissatisfied with their purchases. You can contact Vudu across the following mediums: Phone, Web. The stolen customer data includes names, email addresses, customer date of birth, mailing address and account passwords. I unsubscribe to each and every one of them but they keep coming. I opened a ticket with VUDU on Aug 23, then on Aug 28 then on Sep 1 and then again today. This is what VUDU thinks of customer service - after I rented a movie from them on my xbox one and it was unwatchable after 30-40 minutes of watching it. Vudu was quick to emphasize that no full credit card numbers have been compromised, but the Walmart-owned company is providing AllClear ID identity theft protection just to be safe. You can call VUDU at (312) 729-4068 phone number, write an email, fill out a contact form on their website www.vudu.com, or write a letter to Vudu Inc, 600 W California Ave, Sunnyvale, California, 94086, United States. Explore Popular Storefronts Tags directory. All they do is ask for more information, and then escalate your ticket. This is downright theft. Don't deal with these guys! Manager spoke to me as if I was stupid and treated me with disrespect. I was Vudu costumer for a long time now, but things had changed and I will never buy anything from them again. You've already flagged this Jarod Viggers 1 review. Like many reviews I have read, no response from customer service to help me . Recent recommendations regarding this business are as follows: "Better service", "Use the code for digital access, but don't spend a dime with them! You can help. Vudu has a customer survey that was e-mailed out to customers a week or two ago. Discuss the issues you have had with Vudu and work with their customer service team to find a resolution. Toll-free customer service numbers are available in the following countries. I have been on hold for 40 minutes and along with that I am writing this review and I think all of that is useless. Asia-Pacific region Office hours. At Vudu, we take the same approach to customer service as we do building rifle scopes. Reporting Security Vulnerabilities. I checked my internet connection and found I was still running at 50Mbs+ download. If you are looking for Vudu's best customer help page or faq or forum, this is the best entry point according to 9,972 GetHuman users in the last 12 months. This have never happened despite many complaints to Vudu and follow ups showing that my movie is entitled to a code. No subscription, free sign up. It is the fastest option, and you get to speak with a real human. Support line: (888) 554-VUDU (8838) Press Line: (312) 729-4068. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. When taken to the account details page, click the edit icon next to the password. Please, do us a favor and stop working at all, please. Rent, buy, and watch movies and TV shows with Vudu. Called again and the same thing happened. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. Email form. Email form. Here, Vudu customers may post information, questions, ideas, etc. Customer service at the base level is good, but they have no power to do anything. At about 8 pm on the 18 th we tried to get vudu going and the network/ server error popped up 4 times, by the time that issue was resolved it told us we have 13 minutes left to finish watching the film ( of which about 50 minutes we yet didn't see) . At Vudu, we take the same approach to customer service as we do building rifle scopes. To support the cause, please share any useful information that you find here with friends and family. Testing candidates: Check our COVID-19 Update Page to review the health and safety measures in place for testing and find out about any country-specific testing policies. When you are connected with a customer service agent, explain your problem and the type of support you need. Contacted Vudu customer service by phone and was asked to submit titles and purchase orders which I did and since then not even a peep from them. In the past I never had problems with this company, but now I'm really disappointed. You may go several hours or a day without getting a reply from Vudu agents. There are 2 ways to reach Vudu across 2 communication modes: phone, web. If you need help resetting your Vudu password, you may need to seek advice from the customer service team. © 2004-2021 ComplaintsBoard.com. I don't understand what I pay for. I was put on hold for 10 minutes and then I was disconnected. 7. If you see any errors in this information, be sure to let GetHuman know. Well, I actually never received a refund, and they could not give me a simple $5 Vudu credit. The world and help them resolve issues and be heard please share any useful that... 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For Vudu customer service numbers are available in the world and help them resolve and... Please share any useful information that you find here with friends and family questions... So I contacted Vudu for refunds and/or technical assistance connecting customers with businesses around the world by phone Vudu! All spam filtering for the current email associated with my Vudu account video and was...